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Insurance & Billing

Insurance & Billing

When you register for your hospital stay, we will need a copy of your health insurance card and a government-issued identification card.

Please remember that your insurance coverage is a contract between you and your insurance company and you are responsible for paying your hospital bill.

If you don’t have health insurance, you may be eligible for local or state financial assistance. Please review our Simple Language Financial Assistance Summary.

For further information, please do not hesitate to contact our Financial Counselor at (510) 780-4342 or our Business Office at (510) 264-4016 for further information on financial assistance at St. Rose Hospital.

We are available: Monday through Thursday, 9:00 am to 12:00 pm, 1:00 pm to 4:00 pm and Friday 9:00 am to 12:00 pm.

Billing for Other Medical Services

In addition to your bill from the hospital, you may receive bills from the Emergency Department physicians. radiologist, anesthesiologist or other specialists. Please contact their offices directly if you have questions concerning their bills.

Notice to PatientsYour rights and protections against “Surprise Billing” or “Balance Billing”.

Accepted Insurance Plans

INSURANCE COMPANY
PLAN
Aetna
PPO, HMO
Aetna Senior Advantage
Alameda Alliance
Anthem Blue Cross
PPO, HMO
Anthem Blue Cross- Managed Medi-cal
Medi-Cal, Healthy Families, AIM
Center’s for Elder Independence
Medicare Senior
Cigna Health Plan-HMO
HMO
Cigna Health Plan-PPO
PPO
Easy Choice Senior Advantage
Health Net of California
HMO, PPO, Medicare Senior Advantage, Healthy Families, AIM
Health Net SR
Humana Senior Advantage
Interplan Health Group
PPO, Workers Comp
Medex
Workers Comp Only
Multiplan
PPO
Pacific Care United HealthCare
HMO, PPO, Secure Horizon
Pacific Foundation for Medical Care
PPO
PPO Next (Preferred Health Network)
PPO
State Fund – Workers Comp.
Workers Comp Only
Three Rivers Provider Network
PPO, Workers Comp
United HealthCare
PPO, HMO
USA Health & Wellness
PPO, Workers Comp
Affinity Medical Group
Bay Valley Medical Group, Inc.
Hill Physicians Medical group
Medi-Cal Contract
Medicare